Being a customer-centric organization, RMC -India carefully looks into the exact needs of its customers, innovatively designs concrete mixes and optimizes mixture proportions that satisfy not only the given technical requirements but are also cost-effective, thus benefiting the customers.

Customers are also benefited from the expertise in concrete technology that is possessed by the Company professionals.

The Company provides substantial emphasis and attaches high priority on providing products of uniform quality on a consistent basis to all its customers. The modus operandi of this process is explained under the Heading QA & QC Practices.

Over years, the Company has developed an in-depth expertise in the sphere of concrete technology and has pioneered many new products in the country. These include:

		Temperature-Controlled Concrete.
		Colored Concrete
		Fiber-Reinforced Concrete
		High Density Concrete.

In the recent past, demand of some leading customers of the Company in certain markets has shifted from routine concrete mixes to concretes of higher grades and having special performance characteristics. The Company possesses adequate expertise to produce and deliver such concretes. After conducting extensive laboratory and field trials the Company has developed and produced the following special concretes:

		High strength concretes (HSC)   High performance concretes (HPC)   High-volume fly ash concrete (HVFAC)   Self compacting concrete (SCC).
Self-compacting concrete produced in one of the plants of the Company being placed in position

Concrete grades of M50, M60, and M70 are now being produced satisfactorily from some of the Company’s plants. In addition, the Company has successfully demonstrated its capability of producing high-performance concretes with differing performance characteristics such as high-early strength, high flowability, stringent durability characteristics satisfying the specified water and chloride permeability properties, etc.

At some locations, the Company has produced and delivered high-volume fly ash concrete (HVFAC), having around 50% replacement of ordinary Portland cement by fly ash. Further, the latest development in concrete technology, i.e. self-compacting concrete, has also been mastered by the Company’s technologists.

Besides producing ready-mixed concrete, RMC-India also ventured in to Aggregates Quarrying and Processing business. With a modest beginning made in October 2000, the Company has established a total of seven aggregate crushing and processing facilities till date. All these facilities not only cater to the demand of the growing ready-mixed concrete business of the Company but also to the aggregate needs of a number of construction firms and contractors.

For producing quality products, RMC-India employs state-of-the-art crushing and processing technology. Depending upon the parent rock and the market requirements, a combination of different types of crushers are employed. The hi-tech crushing and processing plants are procured from world-renowned manufactures. The Company ensures that the systems in operation are the best in the business, capable of producing the right quality materials in the most cost-effective manner. Besides, the Company employs trained staff having vast experience in handling these equipments and producing quality products. It applies stringent process control norms to ensure that quality products are delivered to customers.